Mercedes star twinkles once more.
The Mercedes star is gleaming again.
In 2002, it suffered as dramatic a fall as any luxury brand Could, as it reported its first losses for nearly two decades and saw its quality slip so far that newspapers were full of stories of cars that kepi on breaking down.
'Mercedes should not make losses. That is absolutely clear,' says
Dieter Zetsche, who became Head of Mercedes in September 2005 and Chief Executive of its parent company, Daimler, three months later. 'But we have great results now and we are starting to change (he culture in many ways.'
Indeed, so much has Mercedes changed that III three years it has gone from the worstperforming of the large luxury car makers to the trailblazer. Execlitives at its bigger-selling rival BMW look enviously at its 9 . I -per-cent return on sales last year (and even more so at the 1 0 .4 per cent it made i n the fourth quarter - compared with BMW's 5.4 per cent in the third quarter).
Much of that turnaround is due to Mr Zetsche, famous for his walrus moustache. He was not the first automotive executive to take on two jobs, but he has been one of the most successful with it, using his operational experience at
Mercedes to help him at Daimler.
Mr Zetsche says that combining roles is essential for his management style. He is also keen to stress that
Mercedes has a team approach.
Mr Zetsche was hard from the outset, cutting 1 4,500 jobs - 8,500 in production and 6,000 administrative staff. That broke the pattern of
Mercedes providing a job for life to workers. But it had a dramatic effect on the bottom line. Mr Zetsche says: 'Productivity gains don't get you anything if you don't reduce personnel.' Mercedes' recent success is also linked 10 a big improvement in its product quality and the launch of some well-praised models, headed by the new C-Class saloon.' Mercedes is building cars that people want to buy again and, for once, they even look better than BMWs,' says one London-based analyst.
The debate on reducing carbon- dioxide emissions could hit Mercedes hard. But the company, for now, is choosing to highlight the launch of 20 fuel-efficient models this year.
All of this has put a spring back in the step of a company that, in
Mr Zetsche's words, also acts as a 'mirror on German society' . 11 has also restored lustre to Mr Zetsche's star, which was tarnished by the poor performance of Chrysler, the US car maker that was owned by Daimler.
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メルセデスの星はもう一度またたきます。メルセデスの星を再びキラリと光る。2002 年にそれとして劇的な落下として被った任意の高級ブランドが、ほぼ二十年の最初の損失を報告し、その品質スリップ、これまでの新聞があったを見たの完全な車の話、ケピ帽の打破に。「メルセデス損失を作成しないでください。それは絶対に明らかに ' は言うツェッチェ、その親会社、ダイムラー、3 ヵ月後の 2005 年 9 月にメルセデスの頭と最高責任者となった。' しかし、我々 は今素晴らしい結果を持っているし、我々 を変更し始めている (彼は多くの方法で文化します '。確かに、そんなにメルセデスが変わったその III 3 年それは大型の高級車メーカーの worstperforming から先駆者になっています。その 9 時 Execlitives、大きい販売のライバル BMW で羨望の眼差し。私-あたり-売上は昨年のセントのリターン (1 時なおさら 0 n 第四四半期・第 3 四半期の BMW の 5.4% とそれができた.4 パーセント)。景気回復の多くは氏ツェッチェ、セイウチ口ひげの有名な原因です。彼は 2 つのジョブは、最初の自動車エグゼクティブではなかったが、彼はずっと最も成功したの 1 つ、それで彼の運用経験を使用してメルセデス ダイムラーで彼を助ける。ツェッチェ氏は、役割を組み合わせることが彼の経営スタイルに欠かせないといいます。彼はまた、ストレスに強いメルセデスはチーム アプローチです。ツェッチェ氏は当初、切断 1 4,500 の仕事 - 生産および 6,000 の職員 8,500 から大変でした。おりましたのパターンMercedes providing a job for life to workers. But it had a dramatic effect on the bottom line. Mr Zetsche says: 'Productivity gains don't get you anything if you don't reduce personnel.' Mercedes' recent success is also linked 10 a big improvement in its product quality and the launch of some well-praised models, headed by the new C-Class saloon.' Mercedes is building cars that people want to buy again and, for once, they even look better than BMWs,' says one London-based analyst.The debate on reducing carbon- dioxide emissions could hit Mercedes hard. But the company, for now, is choosing to highlight the launch of 20 fuel-efficient models this year.All of this has put a spring back in the step of a company that, inMr Zetsche's words, also acts as a 'mirror on German society' . 11 has also restored lustre to Mr Zetsche's star, which was tarnished by the poor performance of Chrysler, the US car maker that was owned by Daimler.
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